From inside the app
The fastest path: open Rainfall and head to Settings → Help → Report a problem. The form there lets you describe what happened and attach the most useful diagnostics for us, all in a couple of taps.
On a Mac, the same option lives in the menu bar under Rainfall → Help & Support.
Or write us here
Use the form below and your note will land in the same inbox the in-app form goes to. Either path is fine.
What helps us help
- What were you doing?A short sentence is enough — “tapped a Mind Weather session and it didn't start.”
- Device + version. iPhone or Mac, and the iOS / macOS version if you have it handy.
- Anything else odd. Sound off, screen dark, something unexpected — small details help.
Where your message goes
Your message reaches our support inbox. We use your email only to write back; we don't add it to any mailing list, sell it, or share it. See our privacy policy for more.
For account billing or refunds (Apple handles those), see our refunds page.